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How to add your LOGO to your emails and to your T&Cs

How to add your logo to your documentation using a token 

STOP! If you haven’t yet done so, you’ll first need to follow this procedure for adding your logo to your booking form by clicking on this link

If you want to put your logo at the top of each email: Go to: Setup > Documentation > Emails. Select the tab you want to work on (general emails/booking emails), then choose a unit and the email you want to upload your logo to. 

If you want to put your logo at the top of of your T&Cs: Go to: Setup > Documentation > T&C 

  • Click on the top left hand corner of the email to place your cursor there.
  • Press return a couple of times to create some space at the top of the email.
  • Put the cursor back into the top left hand corner of the email and then use the ‘centre justification’ tool in the editor to place the cursor in the middle of the top line where your logo will go.

  • Click on the ‘tokens’ icon.

 

  • Now find the Company Logo token and click on it.

  • Press close  – and your logo will be inserted – it will look like this: #logo# within the email template, when the email is sent, it will display the correct image to your customers.

  • Remember to click SAVE at the bottom of the email page to fix these changes (you may need to scroll down to find the save button!)
  • Repeat for each different email you want to send out.

 

 

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How to add your LOGO to your booking form

How to add your logo to the customer-facing booking form

You’ll need a .jpg or .png image of your logo already stored on your computer.

To upload it to your booking form, go to My Account > Upload Logo.

Click where the Anytime Booking logo is and a screen will come up to ask you from where on your computer you want to upload your image.

 

Find your image on your computer, select it and then click ‘open’ and your logo will appear in place of the Anytime logo.

It will also appear as your logo on your booking form.

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How to refresh your availability after making changes to your account

How you know you need to refresh your availability

Have you ever seen this yellow banner come down from the top of your screen and hang around till you click on it?

Refresh alert

 

It’s trying to tell you that you need to refresh your availability.

Whenever you change some vital aspect of your booking system, it needs to be refreshed in order to update and recalculate your overall availability and your availability chart.

In other words, refreshing drops the old records and allows the system to update it with the new things you’ve put in.

You need to refresh your system when you have:

  • changed a unit’s name, its type or the details on it like the maximum occupancy
  • added new date bands
  • altered your existing rates
  • or changed any fundamental thing which affects how your availability chart works

If you forget to refresh, then your changes won’t be fully saved. 

 

Refreshing your availability

To refresh your availability, you can either  click on Tools > Refresh Availability OR you can click on the yellow banner itself to clear it away.

 

Then, all you need to do is to follow these instructions. Simples!

 

 

 

 

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How to add REALEX as a Payment Gateway

 

You will first need to have set up a Merchant Account to use Realex’s Payment Gateway.

 

When Realex have set up your TEST account, they will send you your Realex Merchant ID and your Shared Secret Code.

 

Go to My Account > Payment Gateway

Tick the ACTIVE option

Copy your Realex Merchant ID into the ‘Account reference’ field

Copy your Shared Secret Code into the ‘Secret Phrase’ field

Tick the TEST option

 

Now make a test payment.

Now go to your customer facing booking page to make a test booking:  https://[account alias].anytimebooking.eu/place_booking 

[account alias is your six digit number e.g. 354675.anytimebooking.eu or a name followed by.anytimebooking.eu if you’ve had your booking page styled]

 

When you get to the payment screen, use these test card details:

Card Type: VISA

No: 4263 7000 0000 5262

Security Code: any

Expire: any

Cardholder name: any

Address (all sections): any

Country: UK

You are looking for a 00 successful result.

 

Once the payment has gone through (check in your bookings list), phone Realex to tell them you made a successful test payment and ask them to make your account with them LIVE. They should confirm they have done this with you once they have done so.

Before signing off, go to Anytime Booking My Account > Payment Gateway and UNTICK the ‘test’ box in anticipation of the account going LIVE.

 

Once you have gone LIVE with Realex, it’s always advisable to make one more test booking with payment from a real card and then to make a refund: http://kb.anytimebooking.co.uk/recording-payments-and-credits/  

 

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How to add WORLDPAY as a Payment Gateway

If you are having your booking page styled, please ONLY do this process AFTER your styling has been completed (as you’ll need to input your new custom url into Worldpay!). 

 

You will first need to have set up a Merchant Account to use WorldPay’s Payment Gateway.

Before trying setting up your Payment Gateway, ensure your TEST Worldpay account has been set up and you have been given the login details for it by WorldPay

 

STEP 1. SET UP THE TEST ENVIRONMENT IN WORLDPAY

Go to

https://secure.worldpay.com/sso/public/auth/login.html?serviceidentifier=merchantadmin&languageCode=en&countryCode=GB

 

Login with your USERNAME and PASSWORD

Go to SETUP

 

Select ‘Junior’ – this should be identified as your company

Go to INTEGRATION SETUP: TEST, then click on the ‘spanner’ icon

 

Check the settings on the installation administration page and make sure the PAYMENT RESPONSE URL is

https://[accountalias].anytimebooking.eu/worldpay/response       [account alias is your six digit number e.g. 354675.anytimebooking.eu or a name followed by.anytimebooking.eu if you’ve had your booking page styled]

Set PAYMENT RESPONSE to ENABLED

Set the SHOPPER REDIRECT URL TO

https://[account alias].anytimebooking.eu/worldpay/response

Set SHOPPER REDIRECT to ENABLED

Set SHOPPER RESPONSE to ENABLED

Set RECURRING PAYMENT RESPONSE to ENABLED

Set the PAYMENT RESPONSE FAILURE email address to info@anytimebooking.co.uk (this is a technical log to report on any failed payments).

SAVE changes

 

Scroll to the bottom of the administration screen

Copy this data to Production Environment

Now copy the INSTALLATION ID

 

STEP 2: SET UP ANYTIME BOOKING TO TALK WITH WORLDPAY AND MAKE A TEST BOOKING

Now go to Anytime Booking My Account > Payment Gateway

Tick ‘ACTIVE’, select Worldpay from the drop down menu, paste the INSTALLATION ID and then tick TEST

 

Now go to your customer facing booking page to make a test booking:  https://[account alias].anytimebooking.eu/place_booking

When you get to the payment screen, use these test card details:

Card Type: Mastercard

No: 5555 5555 5555 4444

Security Code: 123

Expire: any

Cardholder name: any

Address (all sections): 88

Country: UK

 

STEP 3: ASK WORLDPAY TO MAKE YOUR ACCOUNT LIVE

Once the payment has gone through (check in your bookings list), phone Worldpay to tell them you made a successful test payment and ask them to make your account with them LIVE. They should confirm they have done this with you once they have done so.

Before signing off, go to Anytime Booking My Account > Payment Gateway and UNTICK the ‘test’ box in anticipation of the account going LIVE.

 

Once you have gone LIVE with Worldpay, it’s always advisable to make one more test booking with payment from a real card and then to make a refund: http://kb.anytimebooking.co.uk/recording-payments-and-credits/  

 

 

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How to add STRIPE as a Payment Gateway

  • Go to www.stripe.co.uk
  • Login with your email and password
  • Go to the left hand margin of the screen you now see
  • Click on ‘API’
  • Copy the LIVE SECRET KEY

 

  • Open Anytime Booking in a separate tab in your browser
  • Go into Your Account and then click on the last tab, ‘Payment Gateway”
  • Click Active and Select STRIPE from the drop down menu in Payment Gateway

 

  • Now paste in the ‘live secret key’ into ‘Secret Key’

 

  • Go back into Stripe and copy the LIVE PUBLISHABLE KEY
  • Go back into Your Account > Payment Gateway on Anytime Booking and paste ‘live publishable key’ into ‘Publishable Key’

 

  • Now test that Stripe is working
  • Click on the dashboard tab and in your browser, change the url from https://youraccount.anytimebooking.eu/back_office  to   https://youraccount.anytimebooking.eu/place_booking

                                                                                                            .            

  • This takes you to the customer-facing version of the booking form, where you can test your online payment system
  • Make a test booking
  • As long as your Stripe account is active and you have set it up as above, when you get to the stage of placing the booking, it should take you through to the Stripe Payment window – this tells you the connection is now working
  • Any problems, please contact support@anytimebooking.co.uk

 

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Channel Management for Anytime Booking Users

What is Channel Management?

Channel Management allows you to hook up your website to third party booking providers to flood your business with new bookings.

To provide you with the maximum value, we’ve prioritised working with camping, glamping and self-catering related travel websites, to help you share your real time availability with potential customers and drive new bookings directly into your Anytime Booking diary without you needing to lift a finger.

How Does Channel Management help? 

Our Channel Management offerings will help make you money by booking your business to capacity fast.

Channel Management will also save you considerable time and effort by importing your bookings from channels automatically, rather than having to import each booking into your booking system by hand.

If you use an Online Travel Agent (OTA) like Rentals United or Propsync, these continuously sync (exchange information) between all the channels they connect with to ensure that bookings coming from multiple sources don’t overlap and cause double bookings.

Depending on the channel and the type of connection they have with it, they may also be able to automatically put these bookings into your Anytime Booking system for you and sync your online and telephone bookings you’ve taken back with all the channels you connect with.

What does it cost?

If you choose to use it, you should see Channel Management as your main marketing cost, other than building and maintaining your website.  It’s certainly not free!

The channels providing your bookings will typically take a cut of between 2.5% – 25% of the value of each booking.

Online Travel Agents will make additional charges according to the number of units you’re promoting through them. Please note the channels also take their cut on top.

Lastly, as Channel Management creates extra work for us to maintain the booking system and support you with queries, Anytime Booking makes a nominal charge of £10 +VAT a month to link your booking engine to any number of third party channels.

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How to Display Your Availability on Your Website

This Guide 

This guide is intended to help Anytime Booking account holders choose which search and/or availability calendars to use on your website and to help you understand what options exist for your booking form.

What is a Widget?

The word ‘widget’ is a generic term for a bit of code that is put on your website to display a program, or a piece of a program – in this case, the widget displays your availability calendar or searches it for availability.

An availability calendar enables you to show potential guests when your holiday accommodation is available for rent and when it is already booked out.

You can choose between one to twelve month calendars for each unit on your account.

This widget is responsive, which means the view will adapt to any sized screen on any device.

Widgets work better on Units than on Sub-Units, so they work best for businesses with a simple category structure, such as glamping and self-catering businesses.