Agency Module (New)

If you have our Agency Module enabled on your account, you can locate the ‘Agency’ area in the top navigation bar of your account once you’ve logged in.


Unit Availability Report

The Unit Availability report allows you to see which units and (sub-units if you are selling pitches) are available within a specific date range.


Cleaning report

The cleaning report gives you the units (properties) that has a customer departing within a date range. For example you may want to pull the report for that day, to hand over to your housekeeping staff. That way they can see what units need cleaning and tick the sheet once it has been done.


Housekeeping weekly report

House keeping weekly report is exactly the same as the Housekeeping daily report, except you search for data for a week rather than a specific day.


Schedule Automatic Arrivals Reports

If you would like a staff member or owner an arrivals list on a daily or weekly basis, you can schedule this to automatically send to email.

Go to Reports > Routine > Arrivals > Scheduled.

Click to make the scheduled report active and then choose between daily or weekly. Then set the day of week you’d like the scheduled to start on.

Choose the recipient(s) you’d like to receive the arrivals report.

Click on Save Settings. 


Large Reports

If you may want to download large data sets from your account, to do this we can enable ‘Report to Email’ on your account. This simple means that the data is aggregated behind the scenes and emailed to the user creating the report.

Email support to activate this feature and when you go to generated your next report, you’ll see an additional tick box for ‘Send as Email’. 



Housekeeping Daily report

This report can be pulled on a specific day and is often used for housekeeping staff. We give the option of also attaching different information to the report, so that for example if you have a ‘Dog’ as an add-on you may want the housekeeping staff to do more of a thorough clean in these properties. You may also want the housekeeping staff to have the mobile number of the customer who is staying.


Limited Add-On Report

This report shows the dates and availability of add-ons within a certain date range. For example, this could be used to see how many electric hookups are available and how many are booked out for any given day.

Think of the Limited Add-On as a finite resource!


Routine Add-On Report

This report allows you to see all bookings where add-ons have been assigned within a certain date range.


Cancelled Bookings Report

It is now possible to generate a report of cancelled bookings. As it is part of the bookings report it will show: the booked date, arrival date, the departure date, the customer’s name, party size and length of stay as well as the unit they are booked in to. You can also see a simple breakdown of the cost of each booking, including the base cost, any add-ons, the total cost, how much has been paid to date and how much is left to pay.