When you are editing the emails you can place a variety of tokens for information that’s automatically generated. Think of this as a mail merge!
For example, you might want to introduce the start of an email with “Dear Mr Smith”, in this case, you the tokens would look like “Dear #title# #last_name#”.
There are a variety to choose from which will relate to the booking information. Token are grouped by: booking information, Specific Unit information, Customer details (which include their login information), booking cost breakdown and your company details.
When you are editing any email template, always remember to click ‘save’ at the bottom of the page!