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Adding a car registration number

When a booking is made, whether online or in the back office, you may want to log the customer’s car registration number. This is a simple process which will add a text field to the booking form where the number can be inputted. This can be set as optional or be a requirement of the booking.

NB. You do not need to create a free-field add-on to collect these details as the functionality is already here!

Go to

  1. Navigate to Setup > Configuration > Party Details
  2. Select the category and unit it will apply to
  3. Scroll down to the ‘Car Registration’ section
  4. Tick ‘Enable’ to activate the setting, if you want to make it mandatory tick ‘Required’
  5. If you need to ask for two registration numbers do the same for ‘Car Registration 2’

If you have a barrier system integration with IDS, this is the field that works seamlessly with their ANPR (automatic number plate recognition) camera.

 

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Creating a drop-down Add-on

This article will guide you through the process of creating a drop-down add-on. A drop-down add-on is very flexible and can be used for a variety of purposes. For example, if you have a housekeeping service a drop-down add-on could be used to indicate whether a customer would prefer a mid week, or end of stay house cleaning visit.

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Reports

When running a business it is essential that you have a way of keeping all of your information together and organised. Anytime Booking allows you to run a variety of different reports to help you maintain the organisation within your business. Reports are available in PDF, CSV, and web-page format. They can be generated for categories, units and even specific sub-units. To access this feature click on the ‘Reports’ button at the top of the page.

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Customising The Booking Form

You may want to customise elements of your customer facing booking process. This guide will explain the function of each tab and show examples of when they can be used.

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Multiple Bookings

There are two fundamental ways to make multiple bookings.

Option 1: When you are making a booking in the back office, the most commonly used method is to follow the booking process through to the point just before check-out and payment and click yes to ‘Would you like to make another booking’. 

Option 2: The second way to make a multiple booking is by selecting the Multiple Sub Unit button next to the unit pick-list at the start of a booking, but this is really designed for block-booking rallies as it carbon-copies the first sub-unit booking and applies the same data to each subsequent sub-unit.

In both instances each unit and sub-unit will have a unique booking reference number.

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No Payment = No Booking

If no payment is received, the system will automatically cancel the booking on your behalf. 

Version 3.1.2 onwards will allow you to choose whether you would like to receive a booking if the payment failed.