Customer registration & reset password

New Customers

The very first time your customer books online, they will be sent the New Customer email.  This email should contain a ‘thank you for registering’ along with their email address and password and the link to log into the My Account area.   Please note, this email will only be sent once at the point of registration and the password is randomly generated.  

If your customer, for whatever reason, did not receive this email you can reset their password again which will push out their log in detail, along with a newly generated password. 

To do this, search for the customer name in the Customers tab, highlight the customer and click on the reset password button.